There are 9 steps to a client life-cycle within any small business process. Many potential clients fall out somewhere along the path before actually becoming satisfied customers. If you have attrition in your business then you need to find out and understand where and why they are exiting your sales process.

This training is geared at understanding each of the 9 steps in detail and finding out how you can help stop attrition in your business. Handling the different parts of your sales process will help your potential clients become actual paying clients. This will help you gain more business while also positively influencing your clients to solve their challenges which is the best for everyone.

This is a back-to-basics training in which we all need to sometimes step back and fully understand our businesses.